ACCESSORIES:
Instruction Manual
110V/240V Power adaptor with US/EU/UK/AU plug
ZAAPTV IR Remote Control
HDMI Cable
Ethernet Cable

REQUIREMENTS:
* We recommend an NBN connection with an Internet Speed of 25Mbps and above.
* For best streaming performance we also suggest a fixed Ethernet cable connection between the ZAAPTV device and the modem
* If you are unable to install the ZAAPTV device with an Ethernet connection and your ZAAPTV device is more than 6-7m from the modem, then we recommend a Powerline Adaptor.

To buy a Powerline Adaptor from our store, click on the link below:
TP-LINK AV600 Nano Powerline Adapter Starter Kit Model: TL-PA411KIT

Many things can interfere with your modem’s Wi-Fi signal and this can significantly affect the performance of your ZAAPTV device creating buffering and freezing problems whilst streaming your Favourite Greek or Arabic TV Channels.

If you are experiencing Buffering or Freezing problems, we suggest you read the following article found in our Support Pages: What can cause interference with Wi-Fi

Manufacturers Warranty: 12 Months
ZAAPTV Service: 2 Years and are Subject to the Terms and Conditions and Disclaimer notices, specifically information under the headings THE SERVICE AND PRICES and  PRODUCTS OR SERVICES (if applicable) which states “ZaapTV does not offer any streaming services and cannot make any guarantees to channel content or any network or internet related issues.”

Product Support: This item comes with Email only support through the Ticketing System available on the GlobeTV.com.au website.

If you require Full product support, this can be purchased by selecting the Extended Warranty option. Full Product Support will give you access to Email, Website and Phone Support for the life of the ZAAPTV Service which will be 2 years unless otherwise noted.

For all Support and Technical problems, visit our Support Pages:

Frequently Asked Questions (FAQ’s)
Product Activation
Helpful Videos

If you need to Activate your Device or Activate your Subscription and require assistance, please complete the Authorise Device or Activate Subscription tab under the GlobeTV Contact Us page: https://globetv.com.au/contact/

If what you are looking for is not available here, you will have to place a Support Ticket.
For VIP Support Customers, call our Office during Business Hours on 03 9005 5401 and select Option 2

ZaapTV HD909/HD809/HD709 Updates:
Software Updates

Articles you may be interested in:
Freezing and Buffering problems?
Streaming problems? Hotspot your ZAAPTV Device to your Mobile Phone
Getting the most out of your IPTV Receiver for best streaming
Do I need to upgrade my modem?

Full product details available from ZAAPTV.com
https://www.zaaptv.com

ZAAPTV Channel List
https://www.zaaptvgroup.com/channels

External links listed above are direct links to ZAAPTV and associated websites. Some channels are not available in Australia. If you are unsure of any channels, please contact our office to confirm channel availability.